Frequently Asked Questions

Everything you need to know about your next favorite bag.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

Are your bags made from sustainable materials?

Quality is our priority. We use a mix of premium vegan leathers and recycled textiles to ensure our products are both durable and environmentally conscious.

How do I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

Do you offer a warranty on your products?

Yes, all Bag Crap products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.